Basic Benefits
Date: 09 November 2010
Duration: One Day
Duration: 10am-4.30pm
Held at: ROCC, Fairways House, Mount Pleasant Road, Southampton, SO14 0QB
Suitable for: New and less experienced staff who need a basic understanding of the benefits system
Course Aims and Objectives
The course will cover:
- Overview of the benefits system: means tested and non means tested, contributory and non-contributory.
- Sickness and Disability Benefits.
- The Social Fund.
- Awareness of Tax credits and Employment Support Allowance.
- How to calculate Income Support.
Trainers for this course
Jean Horn
Works for Winchester Citizens Advice Bureau where she has a dual role as benefits adviser for clients with mental health problems and is benefits adviser to housing association tenants.