Advanced Benefits
Date: 17 August 2010
Duration: One Day
Duration: 10am-4.30pm
Held at: ROCC, Fairways House, Mount Pleasant Road, Southampton, SO14 0QB
Suitable for: Are you responsible for advising service users on the types of benefits that are available to them? An essential course for those that already have a basic understanding of the benefits system….
Course Aims and Objectives
This advanced course will cover the following:
- Reforming Incapacity Benefit—Pathways to Work
- Welfare Reform Act—Employment & Support Allowance
- Housing Benefit problem areas
- Non dependant deductions and interim payments
- Housing Benefit overpayments and backdating
- Discretionary payments
- Disability Living Allowance
- How to complete the forms and the importance of language
Trainers for this course
Jean Horn
Works for Winchester Citizens Advice Bureau where she has a dual role as benefits adviser for clients with mental health problems and is benefits adviser to housing association tenants.